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Help with the Your Cat website

main siteWe hope you like the website. Our design has been chosen to reflect modern day web browsers on both traditional computers and tablets (as well as smartphones).

You can now use Facebook to log into our forum and community area. Don't worry if you don't have a Facebook account or would like to keep the two separate... you can still register with us in minutes and be part of the cat fun!

Here are some helpful tips to get started:

1) How do I log in or register?

If you signed up on the old website, your username is active and you should have received an email from us with a new password. You can log in via the email link.

If you are new to the site, in the top menu you will see 'Members Area'. You will see options to log in or register here. You can register on the site, or if you are a member of Facebook, you can log into via your Facebook log in details and this will then allow you to feed your activity from to your Facebook profile.

2) How do I log out?

If you are in 'Cat Community' there is a little green power button on the right hand side of the menu options. If you are in 'Cat Forum' there is a log out option at the top of the forum threads.

3) My username or password is not working

You can have your password sent to you by clicking on the 'lost password' option during login (and same for your username if you have forgotten that). During the site upgrade, your usernames were transferred across but your passwords were reset therefore your old password will not work and you may get redirected back to the homepage. You should have received an email from us with your new password. Once you have logged in, you can change your password to something more memorable.

4) I saw an error message or I was diverted to the homepage!

As with all new sites, there will be bugs! Try it again, but if you do come across something that isn't working in the way it should, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know! We will try to fix the problem or reply back to you as soon as possible.

5) What is the Cat Community and Cat Forum?

There are two social areas on this site. The forum (click here to go to the Cat Forum) is an upgraded version of what you are used to on the old site. Please note we have been unable to take old threads with the move so we are starting the forum afresh! The forum is ideal for asking other users about problems you may have with your cat and for general advice questions. The forum can be dived in and out, you are able to pick up on threads as you wish.

The Cat Community is new (click here to go to the Cat Community) and works slightly differently. This is for more real-time status updates, uploading photos and videos, commenting on stories, joining/creating groups, and to be honest we are looking to you to see how it is used! With feedback and a few weeks of usage, we will assess how the Forum and Cat Community work together and what our members think of it.


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